Privacy Policy

Introduction

linkflow.chat is a product provided by Linkflow (referred to as "we" or "us"). When you use our services, we may collect and use information about you. This Privacy Policy is intended to explain how we collect, use, store, and share this information when you use our services, as well as the ways we provide for you to access, update, control, and protect your information. This Privacy Policy is closely related to your use of the linkflow.chat service. We hope you will read it carefully and make the choices you deem appropriate in accordance with the guidance provided in this Privacy Policy when needed. For the relevant technical terms involved in this Privacy Policy, we will try to use concise expressions and provide links to further explanations to help you understand them.

By using or continuing to use our services, you agree that we may collect, use, store, and share your information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at dev@linkflow.chat.

1. Information We Collect

When we or our third-party partners provide services, we may collect, store, and use the following information about you. If you do not provide the relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effects of the relevant services.

2. Information Storage

• We will store your information in a secure manner, including local storage (e.g., data caching using an app), databases, and server logs.
• Generally, we will only store your personal information for the period necessary to achieve the service purpose or as required by laws and regulations.

• In accordance with laws and regulations, we will store user personal information collected within China within the territory of China.
• Currently, we will not transfer or store your personal information across borders. If cross-border transfer or storage is required in the future, we will inform you of the purpose of the information's outbound transfer, the recipient, security assurance measures, and security risks, and we will obtain your consent.

• When our product or service ceases to operate, we will notify you by push notification, announcement, or other means, and will delete your personal information or anonymize it within a reasonable period, unless otherwise required by laws and regulations.

3. Information Security

We use various security technologies and procedures to prevent the loss, improper use, unauthorized access, or disclosure of information. For example, in some services, we will use encryption technologies (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various possible malicious means, in the internet industry, it is impossible to guarantee 100% information security even if we do our best to strengthen security measures. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.

4. How We Use Information

We may use the information collected during the provision of services to you for the following purposes:

• To provide services to you;
• For identity verification, customer service, security prevention, fraud detection, archiving, and backup purposes when providing our services, to ensure the security of the products and services we provide to you;
• To help us design new services and improve our existing services;
• To help us better understand how you access and use our services, so as to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or to respond to you and other users in other ways;
• To provide you with more relevant advertisements instead of general ones;
• To evaluate the effectiveness of advertisements and other promotions and campaigns in our services and to improve them;
• For software certification or management of software upgrades;
• To allow you to participate in surveys about our products and services.

5. Information Sharing

Currently, we will not actively share or transfer your personal information to third parties. If there are other circumstances where we need to share or transfer your personal information, or if you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party has obtained your explicit consent for the aforementioned actions.

For purposes such as placing advertisements, evaluating, and optimizing the effectiveness of ad placement, we need to share some of your data with third-party partners such as advertisers and their agencies. We require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing the data in accordance with data protection agreements, commitments, and relevant data processing policies, to avoid identifying individuals and to ensure privacy and security.

We will not share information that can be used to personally identify you (such as your name or email address) with partners unless you have explicitly authorized it.

We will not publicly disclose the personal information we collect. If public disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of information to be disclosed, and any sensitive information that may be involved, and we will obtain your explicit consent.

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, and other transactions. We will inform you of the relevant circumstances and will continue to protect your personal information in accordance with laws, regulations, and standards no less stringent than those required by this Privacy Policy, or require the new controller to continue to protect your personal information.

In addition, in accordance with relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without your prior authorization and consent in the following circumstances:

• Directly related to national security or national defense;
• Directly related to public safety, public health, or major public interests;
• Directly related to criminal investigation, prosecution, trial, and execution of judgments;
• For the purpose of protecting the significant legitimate rights and interests of the personal information subject or other individuals, such as their life or property, where it is difficult to obtain their consent;
• The personal information is disclosed by the personal information subject to the public on their own;
• The personal information is collected from legally public information, such as legal news reports, government information disclosure, etc.

6. Your Rights

While you are using our services, depending on the specific product, we may provide you with corresponding operational settings so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the corresponding specific instructions for operation. In addition, we have also set up a complaint and reporting channel, and your opinions will be handled in a timely manner. If you are unable to exercise your rights as a personal information subject through the aforementioned channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with the provisions of laws and regulations.

7. Changes

We may revise the terms of this Privacy Policy from time to time. When a change occurs, we will prompt you with the new Privacy Policy when the version is updated and will explain the effective date. Please read the changed content of the Privacy Policy carefully. If you continue to use our services, it means you agree that we will process your personal information in accordance with the updated Privacy Policy.

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen in using our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and suggest that minors seek the consent and guidance of their parents or guardians before submitting personal information.